Reviews

Based on 443 reviews
84%
(370)
13%
(59)
2%
(11)
0%
(2)
0%
(1)
Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Bike Review

My husband and I love our Jasion bikes. They have been so much fun. We live on the beach and have been riding through the national seashores. It has been great fun!

Performce: Normal
Value of money score: Worth
Recommendation score: Highly Recommend
Suggestion: A list of approved recommended service shop that Jasion is comfortable with in any areas where they sell bikes.
Jasion & Customer Service

Did a lot of study with Jasion even comparing the company with others like Lectric and Evelo Bikes. Chose Jasion because of the bike qualities relative to their price point.
The sale marketing and online reviews were generally positive. We were pleased to find out that the e-bikes were of good quality and very satisfied with their styling, power and features.
The jury is still out on customer service (ongoing). We did not receive the bikes from FedEx due to delivery to the wrong address. Both Jasion and FedEx sent emails stating delivery and that physical signing was NEEDED. The bikes are an expense that NO ONE would like to lose. When we emailed both FedEx and Jasion, response was VERY slow. Our belief was the fault was with FedEx but obviously both were not in sync especially with us. FedEx also stated that there was ONE package when clearly Jasion sent two. Left/right hand coordination is a very common problem these days as more and more products are ordered online.
A small part was missing from one our our package. When we emailed a request to
either fulfill that part OR suggest what we can do to obtain it, there has been NO follow up on our request. With us ordering directly from Jasion and NO Jasion recommended service shop near our area, we can only imagine what it would be like if a significant part was needed by us. With the initial non communication and the lack of support we are a little disappointed because the bikes are working very well and seemingly is not matching Jasion customer service.

Performce: Normal
Value of money score: Worth
Recommendation score: Depends on Situation

So far so good

Performce: Excellent
Value of money score: Worth
Recommendation score: Highly Recommend
Suggestion: Ship fully assembled, just fold and box.
Bought a pair

Other than the shipping of the second bike (didn't come together) assembly was fairly easy, video helped me. We took them out for the 1st time and rode 5 miles. Was really enjoyable, smooth quick out of the gate and easy to control. So far so good. Looking forward to more riding.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: A seat with springs.
We love these bikes!

These are out first Ebikes and we absolutely love them. We got them to take with us in our RV. The front and back suspensions make for a pretty dog gone good ride. We have taken a ride of about 15 miles and the seat does leave a little to be desired. It's kind of hard for my old rear end.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Love them!

I did my research before purchasing two EB7s. I am so happy with them. We had a BBQ yesterday and the entire neighborhood tried them out. They are all raving about them. They were easy to put together. Charging took maybe 4-5 hours. They look nice and are super easy to get used to. You won’t regret this! Buy them!

Performce: Normal
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: The distance between the seat and the handlebars on the EB 7 seems a little long. On the EB 7 ST it seems more comfortable.
EB 7 & EB 7 ST review

I purchased my EB 7 about two months ago and I ordered the EB 7 ST for my wife when it became available.

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Jason 2.0

Fun, Fun, Fun!

I love my bike.

Best purchase ever!

Performce: Normal
Value of money score: Not worth
Recommendation score: Depends on Situation

Jasion® EB7 2.0 The Best Affordable Electric Bike

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Beat the pants off your competitors
My 1st Ebike

Impressive
easy to assemble
solid rider
climbs hill well
customer support relies back fast to any questions
I'm extremely pleased with my choice!

Performce: Excellent
Value of money score: Super Worth
Recommendation score: Highly Recommend
Suggestion: Key placements should be on top.
Awesome

No complaints. Great ev bike.

Performce: Normal
Value of money score: Worth
Recommendation score: Depends on Situation

The switch/key is located in a really inconvenient place. Charging is easy, good acceleration.

Shopping experience score: 10 (Very satisfied)
Performce: 10(Much more than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)
Jasion sells a Fun and Well Built eBike!! Yesssss!

Nice riding! They certainly are fantastic around our little town for errands and just going for a ride for fun! The hills that we would not attempt on our regular pedal bike are NOW Conquered and with ease! ...Whooohoo!! We Highly recommend these E.Bikes!

Shopping experience score: 10 (Very satisfied)
Performce: 10(Much more than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)
A Great Choice!

I bought this EB7 model for my dad who is in his 70's and lives in the country. He has a long gravel driveway with an incline at his home to get to his mailbox and this bike has been perfect getting him up an down the driveway, cruising around the country area where he lives and taking on his RV trips to the beach. Great electric bike choice and fun to ride!

NPS score:
10 (Extremely likely)
0 (Not at all likely)
Likes: Quick delivery
Gender: Female
Age: Above 64 years old

Love the bike

NPS score:
10 (Extremely likely)
0 (Not at all likely)
Likes: Online
Improvements: More accessories
Product Ideas: Speed enhancement
Gender: Male
Age: 35~44 years old
Most satisfying experience

My 40, my knees and back! I ride everyday to work with no pain like I was a kid again. Up and down the hills long straits and never get tired. Getting my fill of nature , light excise and stacking the moneys! Thank you Jasion!

Shopping experience score: 10 (Very satisfied)
Performce: 10(Much more than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)

Jasion® EB7 ST High Power Step-Thru Electric Bike

Shopping experience score: 7~9 (Satisfy)
Performce: 4~6(Enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 7~9(more likely)
Great bikes

So far so good very well made plenty of power packaging box was destroyed by FedEx but thanks to jasion and how they packaged it not a scratch great for us and motor home camping

Shopping experience score: 4~6 (Generally)
Performce: 4~6(Enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 4~6(depends on the situation)
Trying desperately to track the purchase of my Jason EB 7 2.0

I hope someone gets back to me from Jason in regards to tracking my purchase of a Jason EB7 2.0 and I can not track the purchase made six days ago.

Shopping experience score: 10 (Very satisfied)
Performce: 4~6(Enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)

Great bikes!

Shopping experience score: 7~9 (Satisfy)
Performce: 7~9(More than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 7~9(more likely)
Bikes

Satisfied with our purchase

NPS score:
10 (Extremely likely)
0 (Not at all likely)
Likes: everything
Gender: Male
Age: 55~64 years old
love it

took eb7 2.0 on 1st ride14 miles smooth ride did good vary happy

Shopping experience score: 10 (Very satisfied)
Performce: 10(Much more than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)
EB7 ST - Awesome Ebike and Service

The EB7 ST came packed perfectly and took no time to assemble. It came mostly assembled other than the pedals and the handlebars. I was up and riding within 20 minutes. The quality of the ebike looks excellent. I can't wait to get some miles on it. My experience with customer support was great. Celia, I really appreciate your help and the quick shipment.

Shopping experience score: 10 (Very satisfied)
Performce: 7~9(More than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)
Jasion® Combo Sale Set EB7 2.0*2

These bikes are absolutely amazing! Nice smooth ride and fun! Highly recommend!

Shopping experience score: 10 (Very satisfied)
Performce: 10(Much more than enough)
Value of money score:
0 (Very not worth)
1~3 (Not worth)
Recommendation score: 10(extremely likely)
E-bike

Loving the bike