Introduction

This Privacy Policy describes how www.Jasionbike.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”. Below are examples of the information we collect and the purposes behind its collection:

Device Information

• Examples of Personal Information: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of Collection: to load the Site accurately and to perform analytics on Site usage to optimize the Site.
• Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a Business Purpose: Shared with our processor Shopify.

Order Information

• Examples of Personal Information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of Collection: to provide products or services to you, process your payment, arrange shipping, provide invoices, confirm orders, and communicate with you.
• Source of Collection: Collected from you.
• Disclosure for a Business Purpose: Shared with our processor Shopify.

Customer Support Information

• Examples of Personal Information: email, name, and phone number.
• Purpose of Collection: to provide customer support.
• Source of Collection: Collected from you.
• Disclosure for a Business Purpose: None.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• We may share your Personal Information to comply with applicable laws, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here.
• You can opt out of Google Analytics here.

For more information on targeted advertising, visit the Network Advertising Initiative’s educational page here.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Lawful Basis for Processing Personal Information (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent
• The performance of a contract
• Compliance with our legal obligations
• To protect your vital interests
• To perform a task carried out in the public interest
• For our legitimate interests, which do not override your fundamental rights

Retention

We retain your Personal Information for as long as necessary for our business purposes unless you request its deletion.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect on you, though Shopify may use limited automated decision-making to prevent fraud.

Your Rights

If you are a resident of the EEA, you have the right to access, correct, update, or erase your Personal Information. You may also exercise your rights to object to processing and automated decision-making.

Cookies

We use cookies to improve your browsing experience. For more details on the cookies we use and how to manage them, please see our cookie policy.

Changes

We may update this Privacy Policy from time to time. Please check back for any changes.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Email: support@Jasionbike.com